Check your flight · Question 1Free · nothing is sent until you send it
What this check works out for your flight
Whether an airline owes you money under Canada's Air Passenger Protection Regulations depends on details only you have: how late you reached your final destination, the reason the airline gave, how much notice you got, and whether the airline is large or small. The check asks for those, applies the regulations, and tells you what you're owed and why.
The amounts it applies
Delay or cancellation within the airline's control and not required for safety, told 14 days or less before departure. Lateness is measured at your final destination.
You arrived
Large airline
Small airline
3 to 6 hours late
$400
$125
6 to 9 hours late
$700
$250
9 hours or more
$1,000
$500
Bumped from a flight for reasons within the airline's control and not required for safety: $900, $1,800 or $2,400 depending on how late you arrived, paid within 48 hours. Full table: APPR compensation chart.
Questions about the check
What does the check ask?
Your flight number and date, what happened (delay, cancellation, bumped, missed connection), how late you reached your final destination, the reason the airline gave, whether you've already claimed, and how many of you were on the booking. It takes about a minute.
What do I get at the end?
One of three answers: owed (with the amount), worth contesting, or not owed under these rules, with the reasons. If there's a claim to make, you get a ready-to-send claim, where your airline takes claims, and the date its 30-day reply is due.
What does 'worth contesting' mean?
The airline gave a reason, such as 'required for safety' or something it says was outside its control, that only rules out payment if it can show the reason really applied. The check writes a claim that asks for that evidence instead of taking the excuse at face value.
How long do I have to claim?
Your claim must reach the airline before the first anniversary of the delay or cancellation. The airline then has 30 days to pay you or explain why it won't.
Is it really free?
Yes. There's no fee and no account, LandedLate takes no share, and the airline pays you directly. Your answers stay on your device.